For residences where water is already being provided, you want to be sure that you are only charged for the water you use. Someone should be home at the time of the meter installation, just in case a faucet or other water device has been accidentally left on inside. Residential service may be shut-off, after proper notice, Monday through Thursday, 8:00 a.m. to 4:00 p.m. A utility may not shut-off residential service on Friday, Saturday, Sunday or a holiday or the day before a holiday or if you have a valid medical emergency. Water emergencies don't keep business hours. This also applies for most seasonal accounts. “New Jersey American Water has activated our business continuity plan to strengthen our ability to provide reliable, high-quality service to our customers, continue to deliver water and wastewater services that meets all federal and state standards, and protect our employees and customers during this public health crisis.”“Given the importance of personal hygiene in preventing the spread of the coronavirus, we suspended billing-related service shutoffs, and we turned water service back on for customers who were previously shutoff prior to March 12 for non-payment,” Norton said. Call 24/7 for any emergency. They have a calling. There are 60 Comments to "Local Family Gets ‘Rude Surprise’ As American Water Shuts Off Water On Hot Day Without Notice" Anonymous says: July 27, 2011 at 2:14 pm .
I am sure they will charge us extra for this we MUST get them out of Lakewood my water bill monthly is more then my electric bill. David Hutter AWWA American Water Works Association AWWA C651-14 AWWA Standard for Disinfecting Water Mains BWA Boil Water Advisory BWSE Bureau of Water System Engineering NJDEP Division of Water Supply and Geoscience of the New Jersey Department of Environmental Protection ANSI/NSF 61 American National Standards Institute/National Sanitary Foundation International Standard 61, Drinking Water … Short Hills, Long Hill Township New Jersey American Water crews are making emergency repairs on a leaking blow off beginning at 11.30 am on Sunrise Drive in Long Hill Township. “No New Jerseyan should fear losing their access to water” during this time.Murphy asked that every water system send theDEP its commitment via email to The Murphy Administration thanked water providers, including the Newark Water Department, Trenton Water Works, New Jersey American Water and Suez, that have already publicly made this commitment.“Water utilities have until [Wednesday] to confirm with the [Department of Environmental Protection] that they are taking this step,” Murphy said.“All of us appreciate that water providers are working swiftly to ensure that their staffs remain healthy and that their systems are operational during this public health emergency,” Murphy said.“Please continue to work with DEP’s Division of Water Supply & Geoscience and Division of Water Compliance & Enforcement and frequently consult the guidance and resources that are being posted on their websites.”Brendon Shank, spokesman for the New Jersey Department of Environmental Protection, told NJBIZ that the department had received commitments from water utilities that serve 92 percent of New Jersey residents as of Wednesday at 4:50 p.m.“We are working to secure the remaining 8 percent,” Shank said. Repairs are expected to take 1.5 hours before water service is back to normal. PSE&G says its New Jersey residential customers experiencing financial difficulty as a result of issues related to the coronavirus can call 800-357-2262.A woman enters the Camden headquarters of New Jersey American Water. To access the latest American Water COVID-19 updates Turning your residential water services on and off has never been easier. For non-emergencies, call M-F 7am-7pm. If you were not previously a New Jersey American Water customer, a deposit may be required until you have established a satisfactory credit history.