The salesman told me that I have 10 years warranty. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. I was not aware off. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. Rheem Corporate Office & Headquarters 1100 Abernathy Road, Suite 1400 Atlanta GA 30328 Rheem corporate phone number: Rheem Manufacturing is headquartered in Atlanta, GA and has 23 office locations across 10 countries. Just 8 years went by and the AC stop working. With a well known company like Rheem, they should not have any problem by replacing parts that might not even cost them much and to protect their name. See reviews, photos, directions, phone numbers and more for Rheem Corporate Office locations in Atlanta, GA. World's Best for Corporate Office Info. These were used in schools and institutions, and included I have kept all documents. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.As a matter of policy, BBB does not endorse any product, service or business.Ruud is a trade brand for Rheem Manufacturing Company.This business is in an industry that may require professional licensing, bonding or registration. I have contact Rheem customer service and was told that my unit was out off warranty due to none registration from the start. He was rude, condescending and did not provide service. Contact Information: Email : Customer Service, Warranty and Parts: Phone: 1-800-621-5622. Some offer better help than others, click for details about customer service and more. If there is one, it should be done by the seller or by the installer. The Rheem customer had refused to help me out further when I asked. Product_Or_Service: 06/21/12Absolutely terrible service. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Available between 7:30AM – 5PM Central Standard Time (CST) This is an overview of the Rheem Atlanta campus or office location. Clearly they were just angry I wanted to speak to a manager over treatment and found an excuse to disregard my claim and justify their behavior. The seller or the installers could have told me "You need to register your unit to get the full warranty". I'm surprised and appalled at this kind of service, I will bring it up to upper management and ask that they investigate "David" the customer service agent and the manager who allowed for this behavior. BBB Business Profiles are subject to change at any time.
Please check out resources available to you at Customer Reviews are not used in the calculation of BBB RatingBBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. See the full list at Craft. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.I have replaced my AC/Heating unit on 06/21/12. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB remains operational and focused on serving our business community.Repair And what you need to do next. I hope this email will get to someone that might be able to help me and to re-consider my request. This was not even all the customer's faults for not registered at the beginning. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. Displaying total of 5 customer service contacts. Fax: 1-800-535-9538. I do hope to hear back from your company soon. The second yelled at me about not just taking my word for the "faulty appliance" demanding to speak to the Plummer. July 30, 2020 the tank started leaking out of the front panel and was flooding my basement. Find the Rheem Atlanta address. My unit still need and wait for service. Last Thurs. Customer Service Contacts Department Region ; 479-648-4900 : Customer Service : USA : view: 1-800-432-8373 Toll free: Here are all the ways to contact Rheem customer support, added by users like you.
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